Privacy Policy & Cookies
Privacy Policy
What are cookies?
Most internet browsers, like Firefox, Safari or Google Chrome, let websites store simple text files called 'cookies' on your computer.
They let websites remember things like your username or password so you don't need to re-type them every time you visit. They also help websites see how you use them, and this can be used to improve how websites work.
Under the European (EU) Privacy Directive, we have a legal responsibility to tell you about the kind of cookies we use, what they're for and how to turn them off. We strongly suggest you accept our cookies though, to get the best possible service from our website.
What cookies can't do?
There are quite a few myths about cookies out there, so to put your mind at rest, here's what cookies can't do:
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read your hard disk
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get your login email address or other personal info unless you provide it
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create viruses or destructive programmes that could harm your computer
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instantly fill up your hard drive.
How do I turn off cookies?
How you disable or delete cookies depends on which version of your internet browser you're using, for instance, Internet Explorer 9.
You should be able to check this by going to the About section in the Help or Tools section of your browser.
To find out more, we suggest you visit aboutcookies.org, where you'll find easy to follow instructions for both deleting or controlling cookies from your browser.
aboutcookies.org is a third party website, so we're not responsible for the information on it, but we're more than happy to recommend it.
General
This privacy policy sets out how Life's Better uses and protects any information that you give Life's Better when you use this website.
Life's Better is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Life's Better may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 4th December 2015.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
What we collect
We may collect the following information:
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name and job title
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contact information including email address
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demographic information such as postcode, preferences and interests
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other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Internal record keeping.
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We may use the information to improve our products and services.
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We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Cookies & How We Use Them
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.